Outshine the competition with rave reviews from your customers.
Our reputation management for painting businesses helps you take a direct route to success on the power of your own unparalleled performance. Your competitive edge has always been at the heart of your ability to meet and exceed customer expectations. We leverage that skill to nurture positive reviews and ratings on key online platforms where your customers search for painting services. Locally driven and uniquely focused on your abilities, Base Coat Marketing gets you noticed with positive reviews that heighten your authority and instill trust.
Why Reputation Management Works
Ensure your painting business is always seen in a positive light.
Our painting business online review management team knows how to use customer reviews and real-time reputation management to ensure you are always seen in a positive light. Our strategy makes it easy to keep up with online conversations regarding your services so you can respond and thank people for positive reviews. More importantly, you can take the time to resolve issues quickly, so prospects see you care. This ensures despite a negative comment or complaint, you remain in control of your reviews by taking action to keep even high maintenance customers satisfied.
Why Every Painting Company Needs Reputation Management
Reputation management not only maintains your online reputation, but improves it.
Any service provider in the home improvement industry knows how important reputation is. Without positive reviews, you pale in comparison to your competitors. Whether your customers need commercial painting or residential painting, they want to know you can deliver on your promises. Their space is precious and deserves attention to detail, timely completion, and as little disruption to their lives or business as possible.
When your customers speak for you, you have no better authority to encourage other customers to trust your work. High ratings and rave reviews from happy customers is the quickest way to build your business. The new word of mouth is digital and speaks volumes about what you offer and why you are the best painting business in your area. If you take the time to invest in reputation management, you are miles ahead of the competition and can reap the rewards of your own hard work.
Where We Manage Your Reputation
Online platforms make it easier than ever for painting companies to ask for positive reviews.
We leverage the top review platforms to build your positive online reputation. Google Business Profile Reviews provide valuable insights into what you do well, and where you need work so you can meet customer expectations. As well, we help use your positive reviews to improve click-through rates. We also acquire a unique URL for your business to allow you to actually request reviews from happy customers.
We’ll automatically email or text the link to customers to make it easy for them to rate and comment on your service. People also use social media to ask for recommendations from their friends and family. Base Coat Marketing looks for these opportunities to use Facebook’s rating and review system to help you maintain a positive reputation online. Facebook’s recommendations show your location, rating, tags in posts and more providing exposure to people asking for painter recommendations. However, you can also gain more exposure in relevant groups where Facebook shares the question.
Be Trusted to do the Work
Let customers know you can be trusted.
Today people are very aware of the dangers of having strangers in their homes. As a painter, your work depends on trust. Base Coat Marketing makes it easy for customers to trust you and want to find out more about what you offer. Visibility of positive reviews, customer service responsiveness and star ratings all help prospects see you are committed to quality painting in hand with the satisfaction of your customers.
If you want to start leveraging your stellar reputation to find new clients, schedule a free strategy session with our team today.
